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DMS Protocols Adapted for TA Centers - Dispute Resolution: State Complaint
NCSI has created TA Center Adapted Protocols for Part B and Part C for Dispute Resolution: State Complaints.
The protocols are developed and organized in the following way—
Question: Overarching area and question related to themonitoringcomponent.
General Information: A listing of statements about what the State would need to effectively answer the question.
Possible Follow-up Questions: Questions designed to more closely examine areas addressed by theGeneral Information.The questions included within this section are examples of what may be asked; OSEP may ask additional questions that are not listed to ensure understanding.
Areas (or issues) for Follow-up: Issues which could:
- result in findings of noncompliance if verified, or areas of concern that may not rise tothe level of a finding of noncompliance butrequire follow-up;
- lead to a finding of noncompliance if the State does not have a process or procedure to meet the Basic Requirement; or
- be areas that suggest the need for technical assistance or further discussion.
Additional protocol topics available include:
- Data and SPP APR
- Dispute Resolution - Due Process
- Dispute Resolution - State Complaint
- Integrated Monitoring
- Sustaining Compliance and Improvement